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We were going to St. Marten, St. Thomas and Nassau. We tried to leave and decided to go at a different date, but our luggage could not be found, my friend who is disabled, was panicked, and my daughter was crying. We were encouraged by some officers to go on the cruise. I am not going to go into more detail, but we all came home ill from the mold in the cabin.
Guest Relations - After your cruise
I am going to post all of this on social media so that travelers beware. Just cruised the pride of America ship to Hawaii, this was the absolute WORST!!! Let me make this clear, guest services, shore excursions, photo desk was the best service. THE room steward should be beyond fired, the buffet was horrible and shut down by 10pm(who does that), I was sick 2 days!!
Norwegian Cruise Line corporate office headquarters location, phone number, address and feedback
Citigroup dropped their price target on shares of Norwegian Cruise Line from $23.00 to $19.00 and set a "neutral" rating for the company in a research note on Monday, February 12th. Finally, Stifel Nicolaus restated a "buy" rating and issued a $25.00 price objective on shares of Norwegian Cruise Line in a report on Tuesday, April 9th. Two investment analysts have rated the stock with a sell rating, nine have given a hold rating, three have given a buy rating and one has given a strong buy rating to the company's stock. According to MarketBeat, Norwegian Cruise Line has an average rating of "Hold" and a consensus target price of $20.87. This was are Christmas trip and we spent it trying to get home in a hotel and my husband sick.
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The company operates through the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. Use this comments board to leave complaints and reviews about Norwegian Cruise Line. Discuss the issues you have had with Norwegian Cruise Line and work with their customer service team to find a resolution.
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Hi this is Michael Archambault, i was trying to get some pricing from one of your operators today i figured go right to the source. When he reached out to me he said he could not give me pricing in an email it had to be over the phone and i don't like that i need to see things in writing. Being a customer that has cruised many times on your ships i am very disappointed, there are other cruise lines out there that do accommodate there customers and i'm very surprised you don't do the same. Time was definitely the essence because we all wanted to travel on December 24th in the Caribbean, so now i will be looking to now travel with another cruise line. Here, we offer a roundup of dozens of mainstream, luxury and expedition cruise lines from all over the world, with key contact information including snail mail addresses, customer service phone numbers and email addresses.
Norwegian Cruise Line (NCL) Customer Service Contacts
I also had to complain about dirty linen, I can see why NCL got bad ratings from JD Powers. I have been on three previous enjoyable cruises and would never think about going on another NCL cruise. However, perhaps it was our particular steward, but this was he was rarely seen. Perhaps the boat was understaffed as the wait staff were also much slower than in the past. Norwegian Cruise Line Holdings Ltd., together with its subsidiaries, operates as a cruise company in North America, Europe, the Asia-Pacific, and internationally.
Norwegian Cruise Line (NCL) social media channels
I realize this this costs the cruise line money but let's face it whoever thought of this cost saving method is down right stupid. I'm glad this is not my first cruise because those people will not have a clue or luggage on the ship. I am now sending a letter to NCL Corporate about the fiasco aboard the Escape. Three of us cruised on Aug. 19th, supposedly to Belize, Roaton, Costa Maya and Cozumel. When we got through security and our luggage sent up, the ports were changed.
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Advocacy
We've listed information for river cruise lines here. We would like to thank Norwegian and all of their staff for the quick rescheduling of our cruise on Nov 6, 2017 on the Jade. We appreciate all your hard work & team spirit that accomplished this, just an amazing feat in a couple of weeks.
I will take my business to other cruise lines and will encourage others I know to do so as well. Social media is a very powerful tool, I will inform others I know through social media how Norwegian was not supportive of one of our US Military members. I find the lack of care and understanding for those who put their life on the line for the US completely scandalous. I'm sorry to read these negative comments re NCL services.we just returned from a 7 day cruise on the Pearl, from Seattle to Skagway and back and we have nothing of note to complain about.
Her husband's leave was cancelled due to special military circumstances. My daughter has sent a letter and a letter from her husbands unit commander asking for a booking at a different time or a refund. For that reason I will never book a cruise with Norwegian nor will I encourage others to do so as Norwegian does not support the US Military and their special needs or circumstances.
We asked NCL to cancel the trip due to all of these circumstances. They replies that the port was open and they would continue with the trip. We are in the process of filing a claim with travel insurance and are awaiting the outcome. In addition NCL was to refund taxes, visa fee and excursions that were prepaid.
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